Reset Epson ET-2820 Waste Ink Counter
The Epson ET-2820 is currently firmware blocked. Check compatibility with PrintFix's free diagnostic tool. We monitor updates for the ET-2820.
Firmware Blocked
Recent firmware updates on the Epson ET-2820 have blocked the SNMP protocol used for waste ink resets. PrintFix cannot currently reset this model.
Blocked since firmware XE19P5 (May 2025)
Your printer is showing:
"A printer's ink pad is at the end of its service life. Please contact Epson Support."
The Epson ET-2820 from the EcoTank series is displaying the waste ink pad error, which means the printer’s internal counter has reached its preset limit. This is a software lock built into all Epson inkjet printers — it is not a hardware failure, and your printer is not physically broken.
Unfortunately, Epson has released firmware updates for the ET-2820 that block the SNMP protocol used by third-party reset tools. This means that printers running the latest firmware cannot currently have their waste ink counter reset remotely. If your ET-2820 is showing the ink pad error, you may be affected by this firmware restriction.
We are actively monitoring the situation and researching alternative approaches for firmware-blocked models like the ET-2820. In the meantime, you can try the free PrintFix diagnostic to check whether your specific firmware version is compatible — the tool will detect this automatically before any purchase is made.
If you purchased your ET-2820 recently and have never updated the firmware, there is a chance the original firmware version may still be compatible. Download PrintFix and run the free scan to find out.
How to reset your Epson ET-2820
Download PrintFix for your operating system (Windows, macOS, or Linux). Only 5 MB, no bloatware.
Connect your Epson ET-2820 to the same WiFi network as your computer, or via USB cable.
Run the free diagnostic to check your current waste ink level.
Enter your reset key and the waste ink counter resets to 0% in seconds.
Ready to fix your Epson ET-2820?
Get your reset key starting at €4.99. Free diagnostic included — no payment needed to check your printer.
Similar Models
Frequently Asked Questions
Download PrintFix, connect your Epson ET-2820 via WiFi or USB, run the free diagnostic, then enter your reset key. The process takes about 2 minutes.
Yes. The waste ink counter is a software estimate, not a physical sensor. Resetting it is safe and legal under the EU Right to Repair Directive. We recommend checking the physical ink pads after 2-3 resets.
Your Epson ET-2820 has a built-in counter that estimates waste ink accumulation. When it reaches a preset limit, the printer stops and shows an error — even though the hardware is fine. PrintFix resets this counter.
Reset keys start at €4.99 for a single reset. The diagnostic is always free — you only pay if you decide to reset. Family and Pro packs are available for multiple printers.
No. Under the EU Right to Repair Directive (2024/1799), you have the right to repair your own products. Resetting a software counter does not void your warranty.
Ready to fix your printer?
Get your reset key starting at €4.99
Free diagnostic included. No payment needed to check your printer.